ADR Mediation provide Mediation Services for a range of dispute resolution and

complaint handling specialising in workplace matters.

A free 15 minute initial call is available to discuss your needs and determine whether ADR Mediation services would be appropriate to your situation.

Types of disputes for mediation                                           

  •   interpersonal conflict

  •   employment/contract disputes

  •   grievances

  •   conduct and communication matters

  •   payment disputes

Mediation is empowering with a future focused approach.  The parties are involved in the decision making rather than having an enforced outcome.

This process can assist in preserving and repairing relationships through respectful and non adversarial approach to dispute resolution.

ADR Mediation was established by Jane McKillop who is a Nationally Accredited Mediator with an extensive background in workplace matters and diverse experience in the Banking & Finance, Government and Manufacturing industries.

Jane will support throughout the mediation process and provides a structured and safe environment to facilitate effective discussions.  

Jane's qualifications include:

  • Nationally Accredited Mediator - NMAS

  • Bachelor of Health Science (Psychology/Nutr.)

  • Advanced Diploma of Finance

  • Associate Diploma of Business

  • Certificate in Training & Facilitation

Professional Memberships:

  • Certified Personal Injury Professional (Practitioner)

  • Professional Membership, Resolution Institute


A typical workplace mediation timeframe is around 4 hours. 

The Mediator acts as an independent and impartial third party to collaboratively and confidentially work to a solution and achieve a positive outcome by working through a structured process.
Prior to the Mediation each party will speak to the Mediator for a brief pre-mediation conference.

In most cases mediation does reach an agreement between the parties to resolve the dispute.
Training and Coaching

One on one coaching
Equip participants to facilitate difficult conversations specific to their workplace

Group Workshops
One hour workshops to provide a framework for conversations
  • Complaint Handling
  • Performance Management
  • Injury Management, Return to Work and workcover claims management
  • Recruitment - process, interviewing and delivering outcomes
  • Feedback 
  • Decisions - understanding rationale
Strategy Workshops
Facilition of organisational or team based strategic and planning workshops